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FAQs

  • What kind of campervan is Biscy?
    Biscy is a low mileage VW Transporter with a brand-new camper conversion. It features a fold-out rock and roll bed, a pop-top roof with an extra bed, a fully equipped kitchenette, and ample storage, making it perfect for road trips and short stays.
  • Where is Biscy located?
    Biscy is available for pick-up in Burton on Trent, Staffordshire. We’re within 10 minutes of major supermarkets and provide gated secure parking for your vehicle while you're away.
  • How much does it cost to rent Biscy?
    Typical hire costs range from £80 to £100 per night, depending on the season. Including Insurance!
  • What’s included in the rental?
    Fold-out bed + pop-top roof bed Gas stove, fridge, and sink Electric hook-up cables (with adaptors) USB and 3-pin plug sockets (when hooked up) Table, cutlery, cooking equipment Privacy curtains & blackout windscreen cover First aid kit, fire extinguisher, water storage Trip briefing and full walkthrough Optional extras: Bedding, camping mattresses, child seats, towels, and itinerary planning
  • Is Biscy easy to drive?
    Yes! Biscy is a manual transmission van with excellent visibility and familiar VW controls. Anyone confident driving a standard vehicle will quickly feel at home.
  • How many people can sleep in Biscy?
    Biscy can sleep up to 4 people comfortably – 2 on the fold-out bed and 2 small children or 1 adult in the pop-top bed.
  • Are pets allowed?
    Pets are not allowed, unless discussed and agreed upon in advance. This helps us maintain the highest standards of cleanliness for all guests.
  • Can I take Biscy to festivals?
    No, Biscy is not permitted at festivals or large events. We keep her clean, family-friendly, and well-maintained for all guests.
  • What about insurance and roadside assistance?
    In most cases, we arrange insurance and breakdown cover.
  • Is Biscy suitable for winter trips?
    Yes – but keep in mind that a campervan is similar to a tent in colder months. It’s essential to bring extra bedding and layers. We offer warm bedding and extra mattresses upon request.
  • What should I bring with me?
    We recommend bringing: Warm bedding (unless renting from us) Food and drink (or plan to shop nearby) Toiletries and towels Torch and chargers Comfortable clothes for the weather Toilet paper (and a plan for toilet stops!)
  • How do I use the beds and pop-top?
    We’ll give you a full walkthrough on pickup. The rock and roll bed folds down in seconds using the side handle. The pop-top lifts easily with pneumatics, providing extra space or sleeping room. We also provide written instructions and pictures in the van.
  • Is there heating or air conditioning?
    Biscy has standard vehicle heating while driving, but no built-in camper heating while stationary. In cold weather, bring warm clothes or ask us about additional bedding options.
  • Where can I camp overnight?
    We recommend: Official campsites with electric hook-up Designated wild camping spots (check local rules) Areas with facilities like toilets and water access We can help you plan your trip or suggest great places to stay.
  • Can I charge devices in the van?
    Yes – there are USB and 3-pin sockets that work when Biscy is plugged into an electric hook-up at a campsite. A leisure battery also provides power while driving.
  • Do you offer a trip planning service?
    Yes! We offer a custom itinerary planning service for £50, helping you build a scenic, stress-free trip. Or just ask us for tips – we’re happy to help!
  • How do I book Biscy?
    You can book directly through our website or via Goboony or Airbnb. For the best prices and service, we recommend booking directly with us.
  • What if I have more questions or need help during my trip?
    We're always just a call or WhatsApp message away!
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